🚚 Shipping & Tracking

Shipping Costs and Timelines

• Where Is Your Warehouse Located?
• How Long Does Shipping Take?
• I Ordered an Item That Is Out of Stock—What Are My Options?

Track My Order

• Why Was My Package Returned to Sender?
• My Package Shows as Delivered, But I Haven’t Received It—What’s Next?
• What Do I Do If My Tracking Stopped Updating?
• Why Is My Tracking Number Invalid?
• Why Haven’t I Received My Tracking Email?

Delivery Issues

• What Does “Clearance Event” Mean?
• My Package Hasn’t Arrived and It’s Past the Delivery Date
• My Package Hasn't Arrived and It's Before the Delivery Date
• My Package Was Delivered to the Wrong Address, Help!

Other Shipping FAQs

• Do I Have to Pay Taxes, Customs, or Duties on My Order?
• Do I Have to Sign for My Package?
• Can I Get Tracking Updates via Text?
• Can I Place an Order If I Have a Military Address?
• My Order was Marked Delivered, But I Can't Find It? What do I do?
• Can I Request for My Package to Arrive at a Specific Time?

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