Having your order show up at the wrong location can be frustrating, but there are steps you can take to resolve the issue:
If the Shipping Address Provided Is Incorrect
Please reach out to our support team at customercare@autobrush.com. We’ll discuss the best approach to help locate or reship your package. You may also want to contact the carrier for further details, although most carriers can’t retrieve a package once it has been delivered.
If the Correct Address Was Provided
If the carrier delivered your package to the wrong address despite the correct information, contact them directly. In some cases, they can send someone to pick up the package and ensure it gets to the right destination.
Regardless of the situation, prompt action is important. If you need additional guidance or have any questions, please let us know—we're here to get this sorted for you!
Learn More
- My Order was Marked Delivered, But I Can't Find It? What do I do?
- Why Haven’t I Received My Tracking Email?
- Can I Request for My Package to Arrive at a Specific Time?
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